HEYDAY ATHLETIC FAQ

REGISTRATION

How do I find my team assignment?

Login to your Heyday Athletic account, your team assignment will be visible on your dashboard!

Free agents, this information may not be available until a few days prior to the league beginning.  You will receive an email from our staff when the rosters are final and ready to go!

Why are only two weeks of the schedule showing?

Unless a league sells out, Heyday Athletic typically will not post the full season schedule to allow for more players to register.  This also allows Heyday Athletic to tweak the game schedule if more teams/free agents register. Once the first week of games is played, the remaining full season schedule will be posted.

Can I reserve a spot without payment?

No, players must pay in order to reserve a spot. Registration is first-come, first-serve; Heyday Athletic does NOT reserve spots for teams or free agents without completing online payment.  There are many instances where leagues will sell out before the registration deadline so please sign up early!

Can I register as a captain even though I don't have enough players?

Yes! You will still be required to pay for that league's respective minimum team fee, but as long as you can field a legal roster, you're under no obligation to roster the minimum number of players.  However, everyone that's planning on participating must still be rostered or they will be unable to play.

I signed up as a team captain/free agent, when will I receive any information regarding my game time or team assignment?

All of Heyday Athletic schedules and player assignments are done manually. Heyday Athletic will typically release schedules and team assignments once we're within a week of the league start date. 

If I register as a free agent, can I be placed with my friend(s)?

Absolutely! During the registration process you'll be asked if there's anyone else with whom you would like to be placed. As long as everyone registers in a timely manner and before the league sells out, we'll always do our best to honor your request(s).  You can also use our small group feature if you have a few friends, just remember that everyone must be registered before the league sells out or we may not be able to accommodate the whole group!

How to I register a corporate/alumni team?

Please click on the link below to find more information about corporate/alumni registration. 

Corporate & Alumni Teams

How do I change my team name?

Great question! You can email play@heydayathletic.com and one of our staff will be happy to change your team name. Please keep team name request appropriate. 

Which holidays does Heyday Athletic not play?

Please reference the link below for league blackout dates.

Policies

What is the refund policy?

Please reference the link below for all refund policy information

Policies

I sign up for multiple leagues each year. Do you offer any rewards or discounts?

YES! We offer rewards for participants that register as a CAPTAIN for multiple leagues throughout one calendar year. This also includes free agent captains and tournament captains.

Please check out our Captains Rewards page for more details!

I registered a full team. Can I add more players to my team?

Teams can add more players as long as they pay for them.  Additional team players can either be billed if a captain logs into their Heyday account, or to the captain's credit card directly.  If players want to pay directly they can register as free agents.  HOWEVER, if a league is sold out, teams cannot additional free agents

GAME

Can I wear cleats for turf/grass leagues?

Yes! However, no metal cleats are permitted.

What equipment does Heyday Athletic provide for my league?

 

Please click on the league rules below for all equipment details.

League Rules

How do I pay my referee/umpire fee?

 

You can pay with cash or Venmo; the referee/umpire will provide you their username to complete the transaction. 

Does my league have a sponsor bar?

Heyday Athletic always does our best to ensure that our leagues have a Sponsor Bar! You can find more information by clicking on the sponsor bar page here: Bar Sponsors

Does Heyday Athletic offer practice time?

Practices are not scheduled by Heyday Athletic. You are more than welcome to organize a practice with your team.

How do we forfeit a game?

Please click here to find more information regarding the forfeit policy.

Our game score is not correct, how do we update it?

Send an email to play@heydayathletic.com with your team name and both scores, so we can confirm and update the standings.

Where are the league rules located on the website?

 

You can click on the link below to find the rules to all Heyday Athletic sports.

League Rules

Can you explain the different skill levels?

Recreational, (Rec) - The recreational level is geared towards participants that are just looking to have fun. This is the most basic level that the Heyday Athletic offers, you can think of it as the "beginners" level. Participants that play at this level are out to enjoy themselves and not out for the sheer competition of the sport. Most players have not played on an organized team before or have only played for a couple of seasons. This is a great level for beginning teams to start and a great way to begin your team's dynasty.

Intermediate, (Int) - The intermediate level is geared towards participants who are still relatively new to the sport but are seeking a little bit more competition. You can think of it as the "middle of the road" level. Participants that play at this level have a good knowledge of the rules and the game and are ready to become more competitive but are still not all that serious. Most participants at this level have played for a few seasons. This is a great level for those teams that have had success at the recreational level and are now ready to step their game up!

Upper Intermediate, (Up Int) - The Upper Intermediate level is geared towards theparticipant that has been involved in the sport for a while and are definitely ready to become more competitive. You can think of this level as the "above average" level. Participants at this level can expect a high quality of competition. Most participants at this level have played the sport for quite some time and have a strong base in the fundamentals of the sport. This is a great level for teams to begin bridging the gap between regular player and professional stud!

Competitive, (Comp) - The Competitive level is geared towards the participant that has played their respective sport for a large portion of their life and enjoys the sheer competition of the sport. You can think of this level as the "professional's" level. Participants at this level should definitely have their game face on and expect a tough game. This is great level for those of you who are in it to win it!

SHIRTS

My league starts tonight, how do I receive my shirt?

Your league shirt will be available at the facility for your first game. Anyone NOT registered and rostered will NOT receive a league shirt.

I registered before the start of the league but wasn't able to make the first game. How do I receive my shirt?

Check with your team captain first to see if he or she has your shirt. If not please email play@heydayathletic.com.

I registered after the first game of the season. How do I receive my shirt?

Your league shirt will be available at your next scheduled game. Ask the monitor or official to check Heyday Athletic storage for your shirt. Also reference the policies link below regarding any other shirt questions.

Policies

I want to reuse my team's shirts from a previous season but have new teammates. How do I order additional shirts?

Great question! Please email play@heydayathletic.com if you need to order more than one team shirt. If you only need one additional shirt please click here.

Also reference the policies link below regarding any other shirt questions.

Policies

How do I change my shirt size?

 

Great question! Login into your Heyday Athletic account and then click on edit profile. You will be able to make the size change there. Save and your good to go!

When registering a team can the captain upgrade their team shirts?

Great question! Here is a link to help find the answer: https://heydayathletic.com/shirt-options

WEATHER

How do I know if my game is cancelled due to poor weather?

All games and matches are always ON unless you hear from Heyday Athletic specifically stating otherwise(via email, text, or phone). Unfortunately, since the weather and forecasts change quickly, there's no prescribed decision time as to when leagues will be cancelled. 

What happens if my game is cancelled?

 

In the event of a cancellation (weather, facility issue, etc.), Heyday Athletic will reschedule those respective games to the first available night on the season. Please allow for up to two business days for Heyday Athletic to process and reschedule any cancelled league game or match.

*Heyday Athletic reverse the right to remove games from the season at anytime.

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